Craftek takes the protection of personal information very seriously, please contact us via our contact us page to get in touch to find out more.
Who are we and How Can You Contact Us?
Here’s our company information to let you know who we are as a registered Entity.
Company Name: Craftek (PTY) LTD
Trading as: Craftek – Branding and Apparel
Registered Address: 10 Ernest Whitcutt Road, Pinetown
Company Registration: 2015/317087/07
Each time you access the website, you agree to be bound by the terms.
What law are we referring to when we reference POPIA?
In South Africa, we are referring to being compliant with the Protection of Personal Information Act. The Protection of Personal Information Act, 4 of 2013 (POPIA) stipulates that the responsible party has a legal duty to process personal information in a manner that is lawful, responsible, and legitimate.
This policy is very likely to be updated in the future as laws and requirements alter. If there is an important change which affects you or your information then we will notify you by email.
The current version of this document is highlighted at the top of this page. As new versions are published we will save older versions which can be made available to you upon request.
3rd Party Links?
What Types Of Information Do We Collect Or Process?
Depending on your interaction on our website and what you choose to opt in for we may process basic or more detailed info.
When you opt in you may be asked to provide basic info such as your name and email address.
When you check out and purchase any Craftek (Pty) Ltd Products you will be asked further info including your address and payment information.
Under some circumstances your data may be anonymized. This means that your info (for example your IP address) may be collected but we have no access to it nor can we use it for any purpose other than for analytics and reporting purposes.
Any personal identifiable data will be protected within our systems.
Where Are We Collecting Your Data?
We collect your data on our website when you as a user subscribe to our newsletter and willingly submit your info.
When people join our Facebook group they are given the option of submitting their email to receive updates from us. This is another place where your info could be collected with your permission.
We may use data collected by 3rd party advertising partners (like Facebook) where you have given your consent to them. In these instances we will not have direct access to your information but will have access to be able to show relevant ads to you via their anonymized info.
Should your personal information change, please inform us and provide us with updates to your personal information as soon as reasonably possible to enable us to update your personal information.
You may choose to provide additional personal information to us, in which event you agree to provide accurate and current information, and not to impersonate or misrepresent any person or entity or falsely state or otherwise misrepresent your affiliation with anyone or anything.
How do we use your personal information?
If required to fulfil a service we may pass your information over to third party partners such as our courier partner – The Courier Guy as they will need your delivery details for delivery or payment partners such as Pay stack so that they can process the payments which you have agreed to.
Craftek – Branding and Apparel is built on WordPress website platform and they have access to our database and information. WordPress is a US based company and complies fully with all GDPR and other privacy requirements. This serves as an international transfer of data as their secure servers are outside of South Africa. The data is encrypted and securely transferred and stored in secured servers which have security measures of a more stringent requirement than POPIA.
We are entitled to use or disclose your personal information if such use or disclosure is required in order to comply with any applicable law, subpoena, order of court or legal process served on us, or to protect and defend our rights or property. In the event of a fraudulent online payment, Craftek (Pty) Ltd is entitled to disclose relevant personal information for criminal investigation purposes or in line with any other legal obligation for disclosure of the personal information which may be required of it.
Craftek (Pty) Ltd undertakes never to sell or make your personal information available to any third party other than as provided for in this policy.
Marketing and Subscribing to our newsletter?
Any and all marketing emails sent from Craftek – Branding and Apparel include the option to unsubscribe at the bottom of the email in one click. So, if you would like to be unsubscribed from our emails then simply click that link and we will honor that request.
Occasionally we will send targeted campaigns and there may be an option to opt-out of that campaign plus the option to unsubscribe from all our marketing emails. Please check that you select the right option for what you would like to achieve.
If at any time you would like to be unsubscribed then another option is to simply send an email@example.com.
Leave us a review?
When you provide a rating or review on our site, you consent to us using that rating or review as we deem fit, including without limitation on the Website, in newsletters or other marketing material.
If you do not agree to this, please do not put any ratings or reviews on the Website.
What are the rights of a data subject?
At any time you can request to access whatever data we have on you and can request it to be edited or deleted entirely.
You may also withdraw your consent.
All your rights are protected in line with the requirements of the POPI Act.
If you have any questions please feel free to reach out to us at firstname.lastname@example.org.
COOKIES POLICY – About Cookies
Cookies are files sent by web servers to web browsers, and stored by the web browsers.
The information is then sent back to the server each time the browser requests a page from the server. This enables a web server to identify and track web browsers.